Privacy Policy

Dhuveli is operated by Oneconnect Pvt Ltd ("Company," "we," "our," or "us"), based in Maafushi, Maldives. This Privacy Policy explains how we collect, use, share and protect information when you use our vessel GPS tracking and fleet-management service (the "Service"). By using the Service, you agree to the practices described here.

1.Information We Collect

• Account information: name, email address, phone number, company details and login credentials.
• Vessel & tracking data: vessel details, GPS coordinates, location history, speed, heading, trips, routes and device telemetry.
• Operational records: schedules, crew, fuel, maintenance and document records you enter into the Service.
• Technical data: IP address, browser and device information, and usage/log data.

2.How We Use Your Information

• Provide, maintain, secure and improve the Service.
• Display live positions, history and reports, and power features you enable.
• Send service-related notifications, alerts and customer support communications.
• Process subscriptions and payments.
• Comply with legal obligations and enforce our terms.

3.GPS & Location Data

The Service collects location data from GPS devices fitted to your vessels. This data is used to provide tracking, history and analytics to your account and to people you authorise. Location accuracy depends on the device, network coverage and conditions, and we do not guarantee that it is error-free.

4.Cookies & Analytics

We use essential cookies to keep you signed in and to operate the Service, and analytics tools (such as Google Analytics) to understand usage and improve the product. You can control cookies through your browser settings; disabling essential cookies may affect functionality.

5.Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Authorised users: vessel owners, fleet managers and personnel you grant access to.
• Service providers: vendors that help us operate the Service (e.g. hosting, mapping, messaging, payments).
• Legal authorities: where required by law or to respond to lawful requests.
• Business transfers: in connection with a merger, acquisition or restructuring.

6.Public Sharing Links

You can generate public links that show a vessel's live position to anyone with the link, with no login required. Only share these links with people you intend to give access to. You control which vessels appear on a link and can deactivate or expire links at any time.

7.Data Security

We apply industry-standard measures to protect your data. However, no system is completely secure and we cannot guarantee absolute security.

8.Data Retention

We retain personal, operational and tracking data only as long as necessary to provide the Service, meet your account's history/retention plan, or comply with legal requirements.

9.Your Rights

Depending on your location, you may have the right to:

• Access, update or delete your personal data.
• Restrict or object to certain processing.
• Withdraw consent where processing relies on it.

To exercise these rights, contact us at info@oneconnect.mv.

10.Third-Party Services

The Service may integrate with third-party tools (e.g. mapping, messaging, analytics). We are not responsible for their privacy practices and encourage you to review their policies.

11.Children's Privacy

The Service is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.

12.Changes to This Policy

We may update this Policy from time to time. Significant changes will be communicated via the Service or by email, and the "Last updated" date above will be revised.

13.Contact Us

For questions about this Privacy Policy, contact us at:

• Email: info@oneconnect.mv
• Company: Oneconnect Pvt Ltd, Maafushi, Kaafu Atoll, Republic of Maldives